Why Partner with Leading Edge Claims Service?
In times of crisis, Carriers need someone they can trust will make a difference while taking care of their policyholders. They need scalability, forward-thinking, business intelligence, and preparedness. At Leading Edge, we are constantly preparing, training, and planning so we can Lead the Way when a catastrophe occurs.
Leading Edge Claims Service provides nationwide catastrophe response in all 50 States and the District of Columbia. Using our network of trained professionals and other partners in the industry, we provide claims efficiency and accuracy that is unmatched.
Virtual Adjusting Solutions
Our partnerships with Xactware's Claim Xperience, Hover Mobile, and Symbility Desk Adjuster allows Leading Edge to perform virtual inspections using technology-driven software with AI-Powered technology and machine learning to assist in providing virtual adjusting solutions remote.
Customers are the reason why a business exists. During catastrophic events, many companies lose focus of the crucial metric — customer satisfaction. At Leading Edge, we know that Customer Service is not a department, it is the entire company.
Carrier certifications and compliance training ensures our appraisers are well-versed in your policies and procedures before they arrive on-site. We employ a state-of-the-art Learning Management System (LMS) which aids in delivering effective training that is monitored and measured.
Quality assurance helps ensure that excellence is achieved. Excellence is required to reach a new level of success, and ensure that your claims are being handled efficiently and accurately. Quality assurance review is performed on EVERY claim from start to finish.
Benefits to Carriers