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RYZE Claim Solutions Acquires Leading Edge Claims Service of Texas, Expanding Its National Footprint

3/28/2025

 
TAMPA, FL – RYZE Claim Solutions, a rapidly growing full-service claims management company, today announced the acquisition of Leading Edge Claims Service, a highly regarded firm based in Southlake, Texas. This strategic move further strengthens RYZE’s position in the industry, reinforcing its long-term vision for the continued expansion of its business offerings and thoughtfully growing the RYZE platform through a targeted M&A strategy.

“Leading Edge Claims Service has built a reputation for providing top-tier service to insurers, making it an ideal fit for RYZE,” said Tony Grippa, Executive Chairman of RYZE Claim Solutions. “Troy Hansen and his team have cultivated a culture of integrity, precision, and customer-first service that aligns seamlessly with our mission. Together, we are poised to set new standards in claims management, leveraging our technology, including our proprietary AI-driven tool, RYZEQAi, to enhance efficiency and accuracy for our clients.”

Under the agreement, Leading Edge will operate as a division of RYZE while maintaining its strong leadership, with company founder and President Troy Hansen continuing to lead operations.

“Troy has done an incredible job building Leading Edge into a premier provider of claims services not only in Texas but across the nation,” Grippa added. “Their expertise in daily, catastrophe, and TPA services perfectly complements RYZE’s vision of expanding purpose-built claim solutions through both organic growth and strategic acquisitions. We are excited about the opportunities this partnership will bring to our clients, policyholders, and employees alike.”
Founded in 2007, Leading Edge Claims Service has earned its reputation as a trusted provider of superior quality claims services nationwide. The company’s expertise in daily and catastrophe claims, as well as third-party administration (TPA), makes it a valuable addition to RYZE’s growing portfolio.

“We couldn’t be more excited to partner with RYZE Claim Solutions,” said Troy Hansen. “From day one, it was clear that our companies share a commitment to quality and innovation. With RYZE’s national reach and cutting-edge technology like RYZEQAi, we will enhance the value we offer to our clients while preserving the exceptional service and culture that have defined Leading Edge’s success.”

Through this acquisition, RYZE further solidifies its position as a top-tier claims solutions provider, ensuring continued excellence in service, innovation, and market leadership.

About RYZE Claim Solutions
RYZE Claim Solutions is a national provider of claims services for insurance carriers and managing general agents. Leveraging artificial intelligence and proprietary technology, RYZE delivers industry-leading service. Its latest innovation, RYZEQAI, is an AI-powered quality assurance tool that enhances accuracy by minimizing manual errors and optimizing workflows. RYZE offers a full suite of outsourcing solutions, including field and virtual adjusting, third-party administration, alternative dispute resolution, large loss management, and flood claims services. Built on core principles of honesty and integrity, RYZE is committed to delivering exceptional service, regardless of claim size or complexity. At RYZE, “Reputations Matter, People Matter, Results Matter.”

For more information, visit https://ryzeclaims.com.

About Leading Edge Claims Service
Founded in 2007, Leading Edge Claims Service has a proven track record of delivering exceptional claims management solutions, specializing in daily, catastrophe, and TPA services. For more information, visit https://leadingedgeclaims.com.

​Media Contact
Patrick Rice
Vice President of Marketing
[email protected]

Leading Edge Claims Service Announces Corporate Office Relocation

5/10/2024

 
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​​Southlake, Texas, 05/10/2024 – Leading Edge Claims Service, a premier provider of comprehensive claims management solutions, is excited to announce the future relocation of its corporate office to a new, state-of-the-art facility in Southlake, TX.  This strategic move, scheduled for the end of June of 2024, is set to enhance our operational efficiency, and provide an array of benefits to our clients, employees, and stakeholders while providing more workstations for additional desk adjusters and other personnel. 
 
A New Chapter in Our Growth Story
 
The new corporate office is not just a change of address; it represents a significant leap forward in our commitment to innovation and excellence. The facility will boast advanced technological infrastructure, which will streamline our processes and improve service delivery.  With more collaborative spaces, we aim to foster a culture of creativity and teamwork that is essential for driving success in today’s dynamic business environment.
 
Enhanced Client Services
 
Our clients remain our top priority, and this move will allow us to serve them even better. The new location provides easier access for client visits and meetings, ensuring that we continue to build strong, collaborative relationships. Additionally, the upgraded amenities will enable us to host various client-focused events and training workshops, further solidifying our partnership approach.
 
Investing in Our People
 
At Leading Edge Claims Service, we believe that our people are our greatest asset. The new office has been designed with employee well-being in mind, featuring more ergonomic workspaces, collaboration rooms, and recreational areas. These enhancements will contribute to a healthier, more productive work environment, helping us attract and retain top talent.
 
Commitment to Sustainability
 
In line with our dedication to sustainability, the new facility incorporates eco-friendly features, including energy-efficient systems and waste reduction programs. We are proud to take this step towards minimizing our environmental footprint and setting an example for responsible corporate citizenship.

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Leading Edge Claims Service Unveils LEMA-X: The Next-Generation Evolution of Our Legacy System, LEMA

4/4/2024

 
Leading Edge Claims Service, a leader in the insurance claims management space, is thrilled to unveil LEMA-X, a groundbreaking claims management system designed to replace and surpass our legacy system, LEMA.  This launch heralds a new era of innovation, offering enhanced security, superior analytics, and a user-friendly interface, all the result of a year-long endeavor in programming new architecture, framework, and code refinement.  This innovative system is designed to meet the evolving needs of the insurance industry, providing unparalleled efficiency and accuracy in claims handling.
 
Key Features of LEMA-X:
 
Enhanced Security: Leveraging cutting-edge security measures to protect sensitive data and ensure privacy.
 
Superior Analytics: Advanced analytics capabilities that offer deep insights into claims data to provide actionable insights, enabling better decision-making and KPI measures.
 
User-Friendly Interface: A streamlined and intuitive interface that simplifies the claims process for adjusters and clients alike.
 
Scalable Architecture: A robust framework that easily adapts to the growing demands of the business, ensuring seamless scalability.
 
Streamlined Workflow: LEMA-X streamlines the entire claims process, from initial reporting to final settlement. Adjusters, insurers, and policyholders will experience a more efficient and transparent journey.
 
Real-Time Analytics: LEMA-X is at the forefront of data-driven claims management, offering a robust analytics engine that provides actionable insights. With capabilities for real-time tracking and comprehensive trend analysis, our system equips decision-makers with the tools they need to make informed choices swiftly and confidently.
 
Customization: Understand that every claim is unique, LEMA-X allows for flexible customization, adapting to the specific needs of each case. Whether it’s a minor incident or a catastrophic event, our system caters to all scenarios.
 
Integration: LEMA-X can be easily integrated with existing industry-standard platforms such as XactAnalysis, Guidewire, Symbility, and other carrier-specific claim systems. This interoperability ensures a smooth transition for our clients.
 
LEMA-X is the culmination of our commitment to innovation and excellence in claims management,” said Troy Hansen, President of Leading Edge Claims Service. “We’re excited to bring this revolutionary tool to the market, confident that it will set a new standard for efficiency, security, and analytical prowess in the industry.”
 
The launch of LEMA-X is a testament to Leading Edge Claims Service’s dedication to driving progress through technology. As the industry continues to evolve, LEMA-X stands ready to lead the way, delivering the future of claims management today.
 
For more information about LEMA-X and Leading Edge Claims Service, please visit our website at www.LeadingEdgeClaims.com or contact our office at 866-659-4525. 
 
About Leading Edge Claims Service: Founded in 2007, Leading Edge Claims Service has established itself as a leader in property claims adjusting and third-party claims administration. With a focus on technology and innovation, the company has consistently delivered end-to-end claims efficiency and scalability, restoring Insured’s lives and earning the trust of carriers and clients alike to continually Lead the Way in Times of Crisis!
 
© 2024 Leading Edge Claims Service. All rights reserved.

Hurricane Idalia Moves Offshore.

8/31/2023

 
Idalia has moved off the southeast coast of North Carolina this morning and is still bringing tropical storm conditions to the eastern coast of North Carolina before moving out into the Atlantic throughout the day. Sustained winds are still at 60 MPH. Overnight it continued to down trees and bring flash flooding to areas of South Carolina (21,000 power outages) and North Carolina (32,000 power outages) and spawned at least one tornado around Goose Creek, SC. Power outages have started to drop in Georgia and Florida as crews work to get customers back online. Florida is down to 142,000 customers without power and Georgia down to 106,000. Perry, FL, and the small towns around Florida’s Big Bend – Cedar Key, Horseshoe Beach, Steinhatchee – appear to have taken the worst damages from Idalia due to storm surge and high winds. All other damages will likely be spread out and consistent with CAT 1 hurricane or tropical storm type conditions.  Deployments will continue throughout the day but remain limited due to the population.  Most Carriers are not reporting many claims thus far, but we will keep you notified.   
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Hurricane Idalia Makes Landfall!

8/30/2023

 
Hurricane Idalia made landfall in Florida’s Big Bend area near Keaton Beach as a Category 3 storm with winds of 125mph with the National Hurricane Center stating storm surge in the area could reach 8 – 12ft.  Tampa and Tallahassee really dodged Idalia.

Deployments will likely be limited to small business commercial and residential lines with limited Catastrophe resources needed due to the lack of population in the effected areas.  Many flood claims will exist but, again, limited to lower populated areas. 

Please continue to be ready for the next large wind event.   
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Hurricane IAN takes a turn for the worst!  All resources needed!

9/27/2022

 
​With the late turn of Ian to the east toward Tampa, Leading Edge is requesting and asking for additional commitments to deploy to Florida with plans of being in the Tampa vicinity on October 2, 2022.  Leading Edge Claims has contracts with multiple Carriers in Florida that have large PIF counts in the Tamp Bay area.  Please see the latest from the Natiaal Hurricane Center.  
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We will require additional commitments and additional deployments.  You must be Florida licensed and have a minimum of 6 months experience.  
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Please let us know your availability for immediate deployment.  Retainer fees are available for the Desk, and retainer fess for the Field will be discussed later today.  More information will come to those of you with interest.  Please reply to this email with your availability and HR will begin processing your deployment.      
 
Benefits for Hurricane Ian! 
  • Competitive Fee Schedules  (See below)   
  • Commercial and Residential claims
  • Desk Adjusters/Examiners Needed
  • Free satellite imagery available on all roofs. 
  • Standby pay for seven (7) days, if deployed with Citizens Task Model shown below.      
  • The best quality assurance team in the industry for support and training.  
  • QA review of every claim with collaboration to avoid revision requests.
  • Paid bi-weekly.    
  • Adjuster HelpDesk for training!
  • 70% Commission on all fees with no holdback.
  • All Assignments for ALL Carriers will be assigned through XactAnalysis.   
 
Please reply and let us know if you are available for deployment and a representative of Leading Edge will be reaching out shortly. 
 
Desk - $425 - 450 per day, 7 days per week, retainer fees paid for those deployed today and receive claims.     
Two types of Field Deployments
 
  1. Full Assignment – Contact, Inspect, Prepare Roof inspection Sheet, Prepare General Loss Report, Estimate, Label Photos, and discuss with Insured and/or their contact.       

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​TASK Assignment – Contact, enter file note in XA, inspect, prepare estimate and photos, enter file note in XA, complete and connect.  That’s it.  An adjuster can close 2 of these per day for every one of the full assignments.  So, if your fast and like to inspect and close 6-8 claims a day or more, this is the deployment for you.
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Please let us know your immediate response by replying/sending an email to [email protected].  If you were forwarded this email, please go to https://www.leadingedgeclaims.com/employment.html and click “Apply Now”, complete the short form app, and we will be reaching out to you.
 
We look forward to working with as many of you as possible.  

Deployments Initiated - Hurricane Ian

9/26/2022

 
With the track moving towards Tampa, we have started deploying desk adjusters and field adjusters as of this morning.  As we "Lead the Way" with our pre-staging/deployment activity, we are prepared and ready for additional deployments as the storm approaches.  We will continue getting our adjuster deployed and our desk adjusters set-up throughout the week.  

Our field adjusters will be on location outside of Tampa on October 2, 2022 and our desk adjusters will be setting up tomorrow for FNOL and other services.     

Quick Summary of IAN:  (Thanks  Sam!)  

Hurricane Ian has strengthened throughout the day today and is now a category 2 hurricane with sustained winds of 100 MPH as it moves north northwest at 13 MPH. Ian is 150 miles southeast of the western tip of Cuba and now is expected to cross over Cuba early tomorrow as a category 3 major hurricane and continue to intensify in the Gulf of Mexico, potential to a category 4, as it continues its turn to the north and eventually northeast.
 
Ian is expected to stall off the coast of west central Florida on Wednesday, which will increase the potential for surge loss along the coast. After this stall it is expected to weaken before approaching landfall in Florida north of Tampa as a likely category 2 hurricane. There is still potential that Ian stays on a more northerly track and skirts the coast and makes eventual landfall in the Big Bend area of Florida or on the panhandle, however the 5PM models are showing more consistently around the north of Tampa landfall scenario. In either case tropical storm and hurricane force winds will be felt all along the west coast of Florida, along with very heavy rains, and potential storm surge of up to 10 feet in the Tampa area and high surge all along the coast. The further north Ian can stay off the coast the better because as it gets north it should be running into less favorable conditions that will help to weaken the system.
 
Tropical storm warnings are in place for southwest Florida and the Florida Keys and hurricane warnings are in place from north of Tampa south to the Ft. Myers area. Many counties around Tampa are calling for mandatory evacuations to begin this afternoon. We’ll continue to monitor and provide updates around potential impacts.
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Tropical Storm Ian - Update 09-25-2022

9/25/2022

 
Leading Edge Adjusters are on standby and ready for deployment with our Carriers.  We will continue to monitor the track of the storm which will affect the amount of personnel needed.  

​Ian remains a tropical storm this morning with sustained winds of 50 MPH as it moves west northwest at 12 MPH and is around 200 miles southeast of Jamaica. Throughout the day yesterday and this morning models have continued to move Ian’s track to the west, which now has most eventual landfall predictions being from the north of Tampa Bay to all the way across the Florida panhandle. As the NHC notes, there is still a lot of uncertainty in the long term tracks and intensity models.
 
Ian is still disorganized this morning, but models are showing it getting together better through today and tomorrow and starting to quickly strengthen in the very warm waters. Current NHC models are showing Ian being a CAT 3 as it approaches Cuba on Tuesday and as it moves further into the Gulf. As of now models are showing a weakening as it approaches Florida and deals with drier air and increasing shear. Beacon is showing a CAT 1 or tropical storm at landfall and many other models are agreeing with a weaker storm near shore, however hurricane conditions and surge can be expected along the entire east coast of Florida if models hold.
 
As for now there are hurricane warnings in place for Grand Cayman and hurricane watches in place for western Cuba. We’ll need to continue to monitor the models closely throughout the day today.
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PLRB National Claims Conference is Approaching!

1/25/2022

 
Leading Edge Claims Service is excited to be a Gold Sponsor at the National PLRB Claims Conference and Insurance Services Expo in San Antonio this year and will be located in Booth 1247. 

We are looking forward to another PLRB and can't wait to interact with our peers and clients after the conference shut downs due to COVID. 
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Troy Hansen Delivers a Presentation to TAMIC - Winter Storm Uri

10/19/2021

 
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